by Liz Jostes | May 24, 2013 | Social Media
We all have thought or said, “In an ideal world…” at least once in our lives. Oftentimes we know this optimal state can never be attained, but that doesn’t keep us from wanting and wishing it to be so. There are so, SO many useful, fun and...
by Liz Jostes | Apr 26, 2013 | Consumer Behavior, Social Media
If you’ve ever lived through the process of buying a house, selling a house or building a house, you know that those processes can be – and typically are – hugely stressful. We recently finished the home selling process (for the 3rd time), packed all...
by Liz Jostes | May 25, 2012 | Consumer Behavior, Social Media
The widespread rollout of Facebook’s Promoted Posts, where fan page owners can pay Facebook to place an ad in their fans’ news feeds for up to 3 days, may very well be Facebook’s “Jump the Shark” moment. Why? Because the long list of...
by Liz Jostes | Mar 30, 2012 | Consumer Behavior, Social Media
In my mind, “good customer service” is… Something we, as consumers, hope to receive. Something we, as business owners and employees, try to deliver. Something that can make or break a business relationship. I had what might possibly be the most...
