by Liz Jostes | Sep 20, 2013 | Consumer Behavior
Too often, consumers find themselves getting the short end of the stick when doing business with a mega-company or market leader. This doesn’t happen all the time, and it definitely doesn’t have to happen. But the big companies with a real customer service...
by Liz Jostes | Apr 26, 2013 | Consumer Behavior, Social Media
If you’ve ever lived through the process of buying a house, selling a house or building a house, you know that those processes can be – and typically are – hugely stressful. We recently finished the home selling process (for the 3rd time), packed all...
